Frequently Asked Questions
GENERAL TERMS AND CONDITIONS OF HIRE
- We charge for time out - not time used, prompt return of hired goods will keep charges to a minimum.
- Daily rates are based upon maximum 8 hours use in any 24 hour hire period, whilst half day rates are based on a 4 hour hire period.
- At the time of hire we will require formal identification of the person hiring, by way of current NSW drivers licence or passport.
- A deposit must be left at the time of hire in the form of cash or a credit/access card amount.
- All prices quoted include GST.
- The hirer takes full liability for any loss/theft and/or damage to the hired goods.
- Insurance covering accidental damage (only) can be taken at the time of hire at the rate of 10% of the hire charges.
- A cleaning fee will apply to goods returned, which in our opinion are excessively dirty.
- The hirer is responsible for the daily maintenance of equipment whilst on hire, particularly engine oil levels.
- Our drivers do not take instructions.
- With regard to Eftpos refunds, the Banks can take up to 3 working days to process.
- It is the hirer's responsibility to operate all goods and equipment in a safe manner and, if unsure, to seek advice from us.